We provide high quality services for all our customers, and we guarantee the use of the newest technology. Your needs are a priority, and we make sure to full fill them. Due to our experience in the business process, we handle each of our services with the greatest attention to detail to provide you with the results you expect.
We help organizations to identify their outcomes and customized the best solution for you. In Teks Solutions, we will help you to achive your goals.
Business Analytics
Collections
We ensure our professional collectors handle payment calls quick and efficiently, collect customers’ payments per call, or generate payment arrangements and account recovery processes before assets possession is compromised.
Our insurance staff provides full coverage information at any time of the calls; also, when the policy is canceled, the required measures are taken for each client.
The customer service team provides solutions and follow-ups to any call about doubts customers may have and channel them to specific departments that will solve their needs. We give complete and guided attention to every customer.
We offer and guarantee the reception of customer calls, appointment review and scheduling, customer follow-up by contacting them by all possible means, customer process follow-up as well as the necessary notifications regarding progress.
Our accountants maintain precise and meticulous control over the corporate incomes and expenses of our clients. They analyze invoices and transactions using platforms that regulate customer accounting.
We ensure our professional collectors handle payment calls quick and efficiently, collect customers’ payments per call, or generate payment arrangements and account recovery processes before assets possession is compromised.
The vehicle location is always updated by GPS and an account status report is integrated into the customer record.
Our team of collectors ensures results by maintaining consistent contact with customers with past due payments through any media possible, like calls, SMS, and e-mails. We are committed to keep our clients’ accounts up to date and avoiding delinquency rates to increase.
Our insurance staff provides full coverage information at any time of the calls; also, when the policy is canceled, the required measures are taken for each client.
This eliminates the possibility of an ineffective insurance validation process or the user being able to abuse the capital of the policies.
We work insurance according to the needs of our direct clients, applying the necessary measures for each dealer and adding the coverages that better suit their policies.
We regularly and timely confirm the policy to the user through calls, e-mails, or the website.
Our Underwriting Team ensures that the Information Provided by the customer is corroborated, ensuring that it is Accurate and True.
We offer our customers every Tool they need to Decide if a candidate should be Approved for Credit.
Our Verifications experts Save our customers Time and Effort by conducting a process that could be slow and time-consuming. Placing it in our team’s hands will Eliminate potential Errors in the validation process and Provide Quick and Professional Follow-Up.
Our Underwriting Team ensures that the Information Provided by the customer is corroborated, ensuring that it is Accurate and True.
We offer our customers every Tool they need to Decide if a candidate should be Approved for Credit.
Our Verifications experts Save our customers Time and Effort by conducting a process that could be slow and time-consuming. Placing it in our team’s hands will Eliminate potential Errors in the validation process and Provide Quick and Professional Follow-Up.
We offer and guarantee the reception of customer calls, appointment review and scheduling, customer follow-up by contacting them by all possible means, customer process follow-up as well as the necessary notifications regarding progress.
Our Virtual Assistants are trained to take payments for services when required. We manage an organized, clean, and clear system, so regardless of where our client is, we provide guaranteed follow-up and attention.
Our bilingual agents work schedules that best suit the needs of our clients and take calls in English and Spanish. We are customer care professionals; our trained staff will handle your business needs with the best results.
Our accountants maintain precise and meticulous control over the corporate incomes and expenses of our clients. They analyze invoices and transactions using platforms that regulate customer accounting.
We work as an extension of your business due to the number of services and skills available that we offer to give you the best results. Part of our catalog is Inventory, transaction control, contact with suppliers/customers, management of lost units, etc. Our bookkeepers will guarantee the information and records provided in each report and client system have been structurally verified by all possible means.
Why us? Why us?
Why us? Why us?
Why us? Why us?
Efficient Efficient
Trustworthy Trustworthy
Innovative Innovative
Your Best Option
Promise of growth to customers
Our clients will have a person with experience and certification, who knows the business. You will have a better flow of income because the delinquency decreases due to the flow of calls and monitoring of the accounts. Our staff that will be in your campaign can handle not only collections calls, but also a skiptrace, welcome calls, and even repossession account calls.
