About TEKS Solutions

TEKS Solutions LLC is a nearshore business-process outsourcing company. We provide dedicated bilingual teams for customer experience, collections support, insurance verification, underwriting verification, virtual assistant services, and bookkeeping — operating as an extension of your business.

Our Mission

Help organizations deliver better customer experiences and stronger operations through dedicated nearshore teams — without the overhead of building everything in-house.

We have deep experience serving BHPH dealerships, independent dealers, automotive finance companies, and lenders. We also support general businesses that need reliable outsourcing partners.

How We Operate

TEKS runs a nearshore model with operations in Guadalupe, Nuevo León — in the Monterrey metropolitan area — and a U.S. office in Arlington, Texas. Agents are bilingual in English and Spanish and work in U.S.-aligned business hours.

Teams execute inside your authorized systems so your internal leaders maintain visibility into activity, notes, and account status.

Leadership

Led by Industry Experience

Patricia Cerda brings hands-on operational leadership from dealership finance, collections, and servicing environments.

Patricia Cerda, CEO of TEKS Solutions

Patricia Cerda

CEO

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Patricia is an important human face of TEKS Solutions — bringing practical leadership from real dealership and financial institution environments.

  • 20+ years of experience working with dealerships and financial institutions
  • Background across customer service, collections, recovery operations, insurance verification, and underwriting
  • Deep understanding of dealership operational workflows and the finance lifecycle

Locations

U.S. Office

700 Highlander Blvd, Suite 150

Arlington, TX 76015

United States

Operations Office

Azteca 301

Fraccionamiento Azteca

CP 67150

Guadalupe, Nuevo León

Mexico

Ready to learn more? Contact our team or book a consultation.