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Insurance Verification

Auto Insurance Costs and Lapse Risk in 2026: What the Data Means for a Lender's Insurance Tracking

BLS data shows motor vehicle insurance prices 5.1% lower than a year ago but about 50% above 2021. What that means for an auto lender's insurance tracking.

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TEKS Solutions
Car keys and a plain folder of policy paperwork on an office desk beside a laptop, with a parked sedan visible through the window

TL;DR

  • The U.S. Bureau of Labor Statistics' price index for motor vehicle insurance was 5.1% lower in August 2026 than in August 2025. The index level was still about 50% above August 2021, by arithmetic on the index values BLS publishes.
  • The Insurance Research Council, via the Insurance Information Institute, estimates that 15.4% of U.S. motorists were uninsured in 2023, up from 12.4% in 2017. It is a population-wide estimate, not a portfolio measure.
  • In a July 2024 action against one bank, the Consumer Financial Protection Bureau said more than 50% of the force-placed policies were charged to borrowers who had kept their own coverage or obtained it within 30 days of a lapse.
  • Insurance tracking on a financed vehicle is verification, notice handling, lapse follow-up and documentation. Placing collateral protection insurance (CPI) is the lender's decision; a support team keeps the file behind it accurate.

Why this matters

This post is for the people who carry the collateral risk on a financed vehicle: servicing managers at auto finance companies, buy-here-pay-here (BHPH) dealer-lenders who hold their own paper, and the controllers who see an uninsured total loss arrive as a charge-off. It covers the price data, the uninsured-driving data, what regulators found when lender-placed coverage went wrong, and how tracking and lapse follow-up run day to day.

As of October 2026, the most recent Consumer Price Index data is for August; BLS has scheduled the September release for October 14, 2026. Every figure below was checked on October 2, 2026. Our guide to what insurance verification outsourcing is defines the function. This post is orientation for operators, not legal advice.

What the BLS price index says about premiums in 2026

Start with direction. The U.S. Bureau of Labor Statistics' Consumer Price Index release for August 2026, published September 11, 2026, states: "The motor vehicle insurance index declined 0.8 percent in August after falling 0.3 percent in July." Table 1 of the release puts the unadjusted 12-month change for motor vehicle insurance at -5.1%, against +3.4% for all items.

Then look at the level. The Bureau of Labor Statistics' index series for motor vehicle insurance (U.S. city average, not seasonally adjusted, 1982-84=100) read 848.231 in August 2026, 894.075 in August 2025 and 566.183 in August 2021. By our arithmetic on those published values, the August 2026 index is 49.8% above August 2021. The August-over-August change works out to +8.7% in 2022, +19.1% in 2023, +16.5% in 2024 and +4.7% in 2025, before this year's decline.

For a servicing floor, the level is the lapse pressure. Most of the 2023 and 2024 increase is still in the price, and on a monthly-pay policy the premium draft and the car payment compete for the same paycheck.

The direction is the notice pressure. Falling prices give a borrower a reason to shop, and a borrower who switches carriers generates a cancellation on the old policy and a new policy that may not yet name the lienholder. BLS measures prices, not switching, so that is an operating inference, not a statistic. A cancellation that is really a replacement is the event most easily misread as a lapse.

What households spend, and how many drive uninsured

The index shows change, not dollars. For dollars, the National Association of Insurance Commissioners' average expenditure data, as summarized by the Insurance Information Institute, is the usual reference: "The countrywide average auto insurance expenditure increased 14.0 percent to $1,282 in 2023 from $1,127 in 2022." The page describes 2023 as the latest data available. The NAIC "assumes that all insured vehicles carry liability coverage but not necessarily collision or comprehensive coverage", so the average blends liability-only vehicles with fully covered ones. A financed vehicle sits on the fully covered side, so $1,282 is context, not an estimate of what a borrower with a lienholder pays.

On the uninsured share, the Insurance Information Institute, reporting the Insurance Research Council's 2025 study, states that "In 2023, 15.4 percent of motorists, or more than one in seven drivers, were uninsured". The same page prints the national series: 12.4% in 2017, 11.6% in 2019, 14.3% in 2020 and 15.4% in 2023.

Two cautions. First, the Insurance Research Council derives the estimate from claims, as "the ratio of uninsured motorists (UM) claims to bodily injury (BI) claim frequencies." It describes liability coverage across the driving population. A lender's exposure is different: comprehensive and collision on a specific VIN, with the lender named as loss payee. A borrower can be legally insured and still leave the collateral bare.

Second, no public source we found measures the uninsured share of financed vehicles. A subprime or BHPH book may well run above a population-wide rate, but that is an expectation, not a figure. The rate that matters is the one a lender measures on its own accounts.

What the contract provides and what regulators have found

The Consumer Financial Protection Bureau described the standard arrangement in its Supervisory Highlights, Issue 24 (Summer 2021): contracts "generally require consumers to maintain comprehensive and collision insurance", and "If the consumer fails to maintain appropriate coverage, some contracts provide that servicers can purchase insurance for the vehicle, often called collateral protection insurance (CPI)."

The same report records what examiners found when that process ran on weak data. Servicers charged for CPI "when consumers had adequate insurance in place", and the Bureau's reasoning was blunt: "If a consumer has an adequate insurance policy that covers the vehicle, the CPI policy provides no benefit to the servicer or consumer." It listed three process failures. Servicers "sent notices regarding CPI charges to inaccurate addresses", they "did not have adequate procedures for processing insurance cards submitted by consumers as proof of insurance", and in many instances they "failed to process insurance documentation from consumers." Each is a queue nobody was working.

Enforcement followed the same pattern. When the Consumer Financial Protection Bureau announced its action against Fifth Third Bank on July 9, 2024, it said: "Between July 2011 and December 2020, more than 50% of the policies were charged to borrowers who had either always maintained their own coverage or obtained the requisite coverage within a 30-day timeframe of their prior policy lapsing." The release puts the fees those borrowers paid at "over $12.7 million".

State law sets the terms of placement and differs by state. As one orientation point, the Texas Legislature's Finance Code chapter 307 defines collateral protection insurance as coverage "purchased by a creditor after the date of a credit agreement", and §307.057(c) provides that "A creditor is not required under this chapter to purchase collateral protection insurance or to otherwise insure collateral." What a given contract and state allow is a question for the lender's counsel.

How insurance tracking runs, event by event

The Bureau's 2021 report notes that "Servicers generally use electronic databases to monitor whether consumers are maintaining adequate insurance coverage." A database produces events; people resolve them. In the table, the second column is the work a dedicated verification team performs; the third never leaves the lender's hands.

Tracking event What the verification team does What the lender decides What gets documented
Funding or delivery Confirms an active policy with the agent or carrier: VIN, dates, comprehensive and collision, deductibles, lienholder and loss-payee wording Coverage requirements and acceptable proof Carrier, policy number, dates, deductibles, proof type, who confirmed and when
Cancellation, non-renewal or expiration Opens the account the day the notice arrives, checks for a replacement policy, starts lapse follow-up by call, text and email Length of the sequence, its channels and the deadline Notice date, cancellation date, each attempt
Borrower sends new proof Confirms with the carrier that the policy is bound and paid and the lienholder is listed Whether the proof meets the written standard Who confirmed, when, any gap between policies
Still uninsured at the deadline Assembles the escalation file; sends any CPI notice the lender has approved Whether to place CPI, on what terms, or to keep pursuing proof Full attempt history and carrier confirmations
Proof arrives after CPI was placed Confirms coverage dates with the carrier and routes the proof to the lender the same day How the placed coverage and its charges are handled under the contract and state law Date proof was received, coverage dates confirmed

Two points about that table. Carriers send cancellation notices to the lienholder named on the policy, so an account funded without the listing produces no notice when coverage ends. And the last row exists because of the findings above: late proof that sits unprocessed is how an unnecessary charge stays on an account.

Lapse follow-up is servicing contact, not a demand for payment. Where the same account is also past due, a TEKS program runs to the client's contact policy and to the standards in the Consumer Financial Protection Bureau's Regulation F, under which, absent knowledge to the contrary, "a time before 8:00 a.m. and after 9:00 p.m. local time at the consumer's location is inconvenient." The call-frequency provision at §1006.14(b)(2) is a rebuttable presumption, not an allowance. Classification of an engagement is determined with the client's counsel. The BHPH insurance verification program page shows how the two kinds of contact combine.

Staffing the tracking queue

The closest federal occupation to this work is insurance claims and policy processing clerk. The U.S. Bureau of Labor Statistics' Occupational Employment and Wage Statistics program counts 214,260 of them nationally as of May 2025, at a median annual wage of $49,230. That is a wage, not a loaded cost: payroll taxes, benefits, a seat, telephony and supervision come on top.

TEKS staffs this work as insurance verification and tracking support: bilingual agents dedicated to one client, working inside the client's servicing system or dealer management system, under the client's name, on U.S. Central hours from the Monterrey metropolitan area. TEKS does not sell, place or price insurance and is not an insurance agency; the decision on collateral protection insurance stays with the lender or dealer. The automotive finance and BHPH dealership pages show where it sits beside collections, and our explainer on insurance verification outsourcing for auto lenders covers onboarding and metrics.

An illustrative operating example

The example below is illustrative, uses round numbers and is not a client result.

In one month, 60 cancellation or non-renewal notices arrive in a lender's shared mailbox.

In the unworked version, the notices are keyed in at month end. All 60 accounts are flagged uninsured and receive the same letter. Suppose 25 of those borrowers had switched carriers and were covered throughout. The lender's file is now wrong about 25 accounts.

In the worked version, each notice is opened the day it arrives. An agent checks for a replacement policy and calls the agency. The 25 switches are confirmed and the lienholder is added to each new policy. Of the 35 lapses, say 25 reinstate or replace coverage after a call, a text and an agent confirmation. Ten remain uninsured at the lender's deadline.

Those ten reach the lender as a file: the notice, every attempt with date and channel, what the borrower said and what the carrier confirmed. What happens next is the lender's decision. The difference is that it is made on ten accurate files instead of 60 unverified flags.

What operators say

"We have been watching for UM rates to improve with lower unemployment and household income increases, but the IRC's latest research shows UM rates continue to tick upward in most states," said Dale Porfilio, FCAS, MAAA, president of the IRC, in the Insurance Research Council's February 17, 2025 release. "We presume deteriorating insurance affordability is more than offsetting economic improvements."

That statement covers 2017 through 2023, before the price decline BLS has recorded this year. Whether a lower index brings the uninsured share down is not yet in any published data.

Frequently asked questions

Are auto insurance prices rising or falling in 2026?

The Bureau of Labor Statistics' motor vehicle insurance index was 5.1 percent lower in August 2026 than in August 2025, and it fell 0.8 percent in August alone on a seasonally adjusted basis. The index level was still about 50 percent above August 2021, by arithmetic on the index values BLS publishes. The September 2026 figures are scheduled for release on October 14, 2026.

What is collateral protection insurance?

Collateral protection insurance, also called force-placed or lender-placed insurance, is coverage a creditor buys on a financed vehicle when the borrower does not keep the coverage the contract calls for, at the borrower's cost. The Consumer Financial Protection Bureau describes it as covering only damage to the vehicle. Whether and how it may be placed depends on the contract and on state law, which is a question for the lender's counsel.

Does TEKS decide whether to place collateral protection insurance?

No. TEKS agents verify coverage, work cancellation and expiration notices, contact borrowers and their agents or carriers, and document the result in the lender's system. The lender or dealer decides whether to place coverage and on what terms. TEKS does not sell, place or price insurance and is not an insurance agency.

Why does a cancellation notice not always mean a lapse?

A carrier sends a cancellation notice when a policy ends, whether or not the borrower has replaced it. A borrower who switched carriers produces a cancellation on the old policy and a new policy that may not yet list the lienholder. The Consumer Financial Protection Bureau's findings on force-placed auto insurance centered on borrowers who were charged although they had coverage, which is why a notice is treated as a prompt to verify.

Is a lapse follow-up call a collections call?

Lapse follow-up about insurance is servicing contact, not a demand for payment. Where the same account is also delinquent, a TEKS program runs to the client's contact policy and to Regulation F standards, under which a time before 8 a.m. or after 9 p.m. in the consumer's local time is presumed inconvenient. Whether a given contact counts as debt collection depends on how the engagement is structured and is determined with the client's counsel.

The bottom line

The 2026 data does not say insurance is getting more expensive. The Bureau of Labor Statistics shows the motor vehicle insurance index 5.1% lower than a year ago and still about 50% above August 2021. For an auto lender that means lapses from premiums that remain high and replacement-policy notices from borrowers who shop as prices ease. Both arrive as the same piece of paper.

Telling them apart takes coverage verified at funding with the lienholder listed, notices worked the day they arrive, lapse follow-up that ends in a carrier confirmation, and a record the lender can decide on. To see how a dedicated team would run that queue inside your system, tell us about your portfolio.

  • insurance verification
  • insurance tracking
  • automotive finance
  • bhph
  • collateral protection insurance

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