TEKS Solutions Service
TEKS supports underwriting teams by verifying applicant information, conducting follow-up calls, documenting results, and reducing administrative workload — so your internal team can focus on credit decisions.
We typically respond within one business hour during business hours.
What We Do
Day-to-day work your dedicated TEKS team handles within your procedures and systems.
Capabilities
Outcomes your organization can expect from dedicated nearshore support.
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Tell us about your operation and we will design a support plan around your workflow.
We typically respond within one business hour during business hours.
FAQ
Direct answers to help you evaluate whether this service fits your needs.
It includes verifying applicant-supplied information, conducting follow-up with employers or references as your process requires, documenting results, and escalating exceptions — all within your defined workflow.
No. TEKS supports the verification and documentation steps. Credit decisions remain with your internal underwriting or management team unless your engagement explicitly defines otherwise.
Dedicated verification agents reduce bottlenecks in pending files, improve consistency of follow-up, and return underwriter time to analysis and decision-making.
Start with a discovery conversation. We will learn your requirements and propose a tailored staffing and workflow plan.
