Blog
Sourced analysis on collections performance, delinquency trends and outsourced operations — grounded in federal consumer-credit data, with every figure cited and dated.
Latest
New York Fed data puts 5.49% of U.S. auto loan balances 90+ days delinquent in Q2 2026. What the numbers mean for collections staffing, cost and compliance.
Sep 17, 2026 · 13 min read · TEKS Solutions
Read the analysis
Sep 17, 2026 · 11 min read
BLS May 2025 wages and the new 2025-35 projections for the seven roles that staff a lender's back office, and what they mean for hiring, capacity and cost.
Sep 17, 2026 · 12 min read
The CFPB logged about 28,500 vehicle loan or lease complaints in 2025, repossession leading. What the themes say about servicing capacity and documentation.
Sep 17, 2026 · 10 min read
The limited-content message, the email and text rules, and the opt-out — the parts of Regulation F that decide what your servicing team may leave or send.
Sep 17, 2026 · 11 min read
The CFPB's LEP statement and Regulation F's Spanish provisions set out what a lender that sells in Spanish should be able to show about how it services.
Sep 17, 2026 · 12 min read
Attempts to collect a debt the consumer says is not owed has been the top complaint since 2013. It is a data problem, and Regulation F limits how you fix it.
Next step
Tell us about your workflow, coverage needs and systems. You will get a straight answer on fit and a tailored proposal — not a rate card.
We typically respond within one business hour during business hours.
