Contact
Tell us about the work.
Describe your operation, the function you want covered and the systems involved. You will hear back from someone who can scope it.
Pricing
How pricing works
Pricing follows the solution design — dedicated agent and hourly coverage for specialized functions, or per-account and full-servicing models for broader portfolio engagements. TEKS does not publish rate cards; you receive a tailored proposal after discovery.
- Dedicated Agent / Hourly
- A dedicated resource assigned to your operation, appropriate for specialized functions such as collections, customer service, insurance verification, or administrative services. Typically based on scheduled agent coverage with a minimum of 40 hours per week when applicable.
- Collections supportCustomer serviceInsurance verificationAdministrative services
- Per-Account / Full Servicing
- A fixed account-based model suitable for broader servicing engagements, customized to scope and portfolio characteristics.
- Portfolio-wide servicingMulti-function engagementsScalable account coverage
Month-to-month engagements are available where applicable, and resources can be expanded as the operation grows. Engagement models in full
What happens next
- 1
A reply within one business hour
An operations lead reads every request and replies during business hours — typically within one business hour.
- 2
A 30-minute discovery call
Workflow, volumes, systems access, hours of coverage and languages. We tell you plainly whether the program is a fit.
- 3
A tailored proposal
Staffing model, scope and pricing for the agreed design. No rate cards, no surprise line items.
Prefer to talk now?
- Phone
- +1 (682) 243-5599
- Hours
- Monday–Friday, 9:00 AM – 6:00 PM Central
How the work is set up
- Inside your systems. Agents work in the CRM, DMS, loan-servicing or accounting platform you authorize, under access you grant and can revoke, so notes and outcomes stay where your managers already look.
- First-party, under your name. Agents work under your name, on your accounts, and the creditor relationship never leaves you. Whether a specific engagement is classified as first-party servicing or third-party collection under the FDCPA depends on its structure and is determined with your counsel. TEKS runs every program to Regulation F standards regardless of classification.
- What happens to this form. It goes by email to the TEKS staff who respond to it and is kept in our lead records for follow-up. We do not sell it or use it for advertising to third parties. Privacy policy
U.S. Office
700 Highlander Blvd, Suite 150, Arlington, TX 76015, United States
Operations Office
Azteca 301, Fraccionamiento Azteca, CP 67150, Guadalupe, Nuevo León, Mexico